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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Adriana Martinez

February 27, 2026

5  out of  5
rating by Adriana Martinez
"I’ve been with State Farm for 10+ years and have always had a great experience. Elisa and her team are amazing! Sandra has helped me with several questions about my policies, and she has been so patient, knowledgeable, and willing to go the extra mile. Excellent customer service every time!"
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Tolin1991

February 26, 2026

5  out of  5
rating by Tolin1991
"Got helped fast, not long waiting"
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Elisa Chavez’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in San Fernando ."
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George W Lopez

February 26, 2026

5  out of  5
rating by George W Lopez
"recently called 4 major insurance companies and got a quote for the exact same policy and State Farm offered the lowest cost. Their customer service has also been great when calling to make a change or asking a question. I highly recommend them."
We responded:
"George, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Elisa Chavez’s Team!"
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Christina Guerrero

February 25, 2026

5  out of  5
rating by Christina Guerrero
"I have been with State Farm Car Insurance for years now I LOVE their Service they provide me and I can count on them to respond quickly to my assistance The Representatives are very helpful and kind Sandra the main Rep has assisted me several times along with ..Jannelly …Jasmen and Heidi Anna is a great Leader for their office I THANK STATE FARM for excellent service they provide and keep the customer Happy"
We responded:
"Thank you for the fantastic review, Christina! We are always here to help with your insurance needs here in San Fernando . "
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ElVira Huerta

February 25, 2026

5  out of  5
rating by ElVira Huerta
"Excellent experience at this office. Customer service was amazing. Erica was great answering my questions. She made me feel comfortable. I did not feel rushed or obligated to make a decision on the spot. No wonder my parents have been clients for over 5 years. Erica’s approach was caring, helpful and welcoming. Thank you Erica for your help."
We responded:
"Thank you for the amazing review, ElVira! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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Marissa Bañuelos

February 18, 2026

5  out of  5
rating by Marissa Bañuelos
"Having State Farm for my auto insurance has been great! The entire team is super helpful, friendly, and easy to speak to when I have any questions or concerns. Special shout out to Heidi for helping me with my life insurance policy details! Highly recommend coming here for your auto & life insurance needs."
We responded:
"Thank you so much for the 5-stars, Marissa! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
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ADAM ARELLANO

February 18, 2026

5  out of  5
rating by ADAM ARELLANO
"Great customer service and very helpful with answering questions one may have. Would recommend"
We responded:
"We are grateful for your 5-star review, ADAM! Thanks for taking a moment to share your positive rating of State Farm Agent Elisa Chavez’s Team here in San Fernando . "
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Chloe & Skylar Dapp

February 17, 2026

5  out of  5
rating by Chloe & Skylar Dapp
"Sandra was super helpful in setting up my new car insurance! I called prior to the purchase for a quote, which was extremely quick and easy, and a week later when I was ready to purchase she was able to set me up and ready to drive my new car off the lot within 10 minutes! Highly recommend this team!"
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Elisa Chavez’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in San Fernando ."
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German Cruz

February 16, 2026

5  out of  5
rating by German Cruz
"Excelente servicio, super amables y te ayudan mucho con tu seguro etc."
We responded:
"Gracias German por su review y por eligir State Farm Agencia de Elisa Chavez por su seguro! "
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Fatima Silva

February 15, 2026

5  out of  5
rating by Fatima Silva
"I had a great experience with all the help Heidi provided for me on our phone call. She was very friendly, helpful, and explained everything clearly to me. Heidi made my whole experience very simple and easy. I greatly appreciate all the help she gave me!"
We responded:
"Wow, thank you for the 5-star review, Fatima! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
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Maria Villegas

February 13, 2026

5  out of  5
rating by Maria Villegas
"I’ve been with State Farm for over five years, and every interaction regarding my vehicle or life insurance policy has been consistently positive. The team is always helpful, responsive, and clear when providing assistance. I truly appreciate the reliable support they’ve given me throughout the years."
We responded:
"Maria, thank you for your wonderful review of State Farm Agent Elisa Chavez’s Team! Maria, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Elisa Chavez’s Team! "
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Francisco Rendon

January 28, 2026

5  out of  5
rating by Francisco Rendon
"It’s been 4 years I have State Farm, it’s been a good service so far. I have three different vehicles and they help me with all of them. Sadly I had accidents in two of them but they were always there to help just one call away! Elisa Chavez agency it’s one of the best agencies in the valley! Highly recommended"
We responded:
"Thank you for the 5-star review, Francisco! Here on State Farm Agent Elisa Chavez’s Team, we are proud to serve our community and appreciate your recognition. "
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Carlos Amador

January 15, 2026

5  out of  5
rating by Carlos Amador
"I receive insurance services from this office. The team is always responsive and friendly. Janely recently helped me with an issue related to the DMV. It helps that they can reach out directly and get things sorted out. She addressed my issue in a timely manner."
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Elisa Chavez’s Team. "
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FRANCIS SANCHEZ

January 13, 2026

5  out of  5
rating by FRANCIS SANCHEZ
"Excelente servicio muy eficiente y muy amable"
We responded:
"Thank you for taking the time to leave such a great review, FRANCIS. We strive for excellence in all things insurance and are grateful for your positive feedback. "
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Laura Herrera

December 24, 2025

5  out of  5
rating by Laura Herrera
"I had a great experience working with my State Farm agent, Sandra Berrios. She was incredibly kind, warm, and very knowledgeable, which made setting up my car insurance easy and stress-free. What really stood out to me was how genuine she was—she didn’t just talk about insurance, she took the time to ask about my family and what I’d be doing for the holidays. It truly felt like she cared about me as a person, not just making a sale. I was also surprised at how great of a deal she was able to get me. It honestly felt like I was talking to a friend rather than an insurance agent. I highly recommend her. THANK YOU SANDRA!! And state farm team. God bless you all and your families :)"
We responded:
"Thank you Laura for sharing. It’s really great to hear how kind Sandra is and as and I’m happy she was able to help with your auto insurance. We appreciate you choosing the Elisa Chavez State Farm Agency for your insurance! "
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andrea lusgarten

December 10, 2025

5  out of  5
rating by andrea lusgarten
"Great consulting with sandra she explained the life insurance polices well with different plans and prices to apply for."
We responded:
"Andrea, thank you for your 5-star review! It's great to hear that Sandra was helpful explaining your life insurance options. Thank you for trusting us to protect your family, Elisa."
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gloria Delcid

December 8, 2025

5  out of  5
rating by gloria Delcid
"I had an amazing experience with Elisa Chavez. She was super patient, answered all my questions and made the process a lot easier than I had expected. Explained everything very clearly and helped me find the best coverage."
We responded:
"Gloria, we’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! We appreciate you choosing the Elisa Chavez State Farm Insurance Agency!"
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Juan Cabral

December 6, 2025

5  out of  5
rating by Juan Cabral
"Very helpful and found me the greatest prices!!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Virginia Gil

November 25, 2025

5  out of  5
rating by Virginia Gil
"Great customer service very helpful, greatly recommended"
We responded:
"Thank you Virginia! It’s great to work with customers like you! We appreciate you choosing the Elisa Chavez State Farm Agency for your insurance "
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juan flores

November 8, 2025

5  out of  5
rating by juan flores
"Erika helped me get my life insurance started. She made the process easy and explained what I will be covered for. Definitely will recommend her to others!"
We responded:
"Thank you Juan for sharing! It’s great to hear Erika was helpful with your life insurance. We appreciate you choosing the Elisa Chavez State Farm Agency for your insurance."
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Anay Rosales

October 20, 2025

5  out of  5
rating by Anay Rosales
"Sandra was assisting me, she was so kind and polite, making me feel comfortable and reassured with the service she has provided me. 😊"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Eduarda Martins Diniz

September 17, 2025

5  out of  5
rating by Eduarda Martins Diniz
"Sandra was really nice and helpful, recommend asking for her!"
We responded:
"Awe thank you Eduarda! We love to hear how nice Sandra was helping with your insurance. Thank you again for choosing the Elisa Chavez State Farm Agency for your insurance "
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Marko Rios

September 16, 2025

5  out of  5
rating by Marko Rios
"I had a great experience working with Sandra Berrios . She took the time to go over my life insurance policy thoroughly and explained all the details in a way that was easy to understand. She also assisted me with information regarding my car insurance, making sure I had all the right coverage. The new office looks fantastic, and the receptionist was very friendly and helpful, which made the entire process smooth and enjoyable. I highly recommend Sandra for her professionalism and excellent customer service!"
We responded:
"Awe this is great to hear Marko and we appreciate your review! I'm so glad to hear you love the new office location. Thank you for trusting us with your life insurance and glad Sandra helped with your car insurance as well. We appreciate you choosing the Elisa Chavez State Farm Agency for your insurance. "
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Segura Arianamaria

September 10, 2025

5  out of  5
rating by Segura Arianamaria
"Great Service awesome Team 🩷🫶"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Manuel Diaz

August 25, 2025

5  out of  5
rating by Manuel Diaz
"Erika helped me get a quote she was very kind and patient ill be sure to call again if i have an more questions thank you for making it easy to shop for insurance"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Erika was able to assist you with patience and kindness. It's our goal to make shopping for insurance as easy and stress-free as possible. Please don't hesitate to reach out if you have any more questions—we're always here to help! We look forward to assisting you again in the future. "