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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Veronica Vargas

May 1, 2026

5  out of  5
rating by Veronica Vargas
"Sandra Berrios muy amable, del equipo Chávez"
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Elisa Chavez’s Team. "
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Freddy Ortiz

May 1, 2026

5  out of  5
rating by Freddy Ortiz
"Sandra helped me last minute to secure coverage on a motorcycle I was picking up and provided me with proof of coverage to ride out same day."
We responded:
"Thanks so much for the amazing review, Freddy! We really appreciate your support here in San Fernando . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
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angel sedano

May 1, 2026

5  out of  5
rating by angel sedano
"It’s rare when I make a review but Sandra gave the all time best service to my mom today. Highly recommend them!"
We responded:
"angel, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Elisa Chavez’s Team is just a call or email away!"
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Fabiola Muñoz

April 29, 2026

5  out of  5
rating by Fabiola Muñoz
"Muchas gracias Ana me brindaste un buen servicio y amablemente contestaste mis preguntas"
We responded:
"Fabiola, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Elisa Chavez’s Team—we are always here to help!"
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Paul Wright

April 20, 2026

5  out of  5
rating by Paul Wright
"It's a pleasure to come to my Life ins.every month to pay my bill and especially Sandra berrios she makes me feel comfortable giving my money to her every month she doesn't rush me or anything she takes her time with me and explains everything to me so it's a pleasure giving my money to her every month I wish you had 10 more of Sandra berrios"
We responded:
"We are grateful for your 5-star review, Paul! Thanks for taking a moment to share your positive rating of State Farm Agent Elisa Chavez’s Team here in San Fernando . "
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Armando Duran

April 19, 2026

5  out of  5
rating by Armando Duran
"They are very helpful!!"
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Elisa Chavez’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
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Maria Ubaldo

April 18, 2026

5  out of  5
rating by Maria Ubaldo
"Buen precio excelente atención y la mejor inversión de mi vida! Érica una persona muy eficiente y muy amable."
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Elisa Chavez’s Team. "
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VICTORIA CHAMORRO-MATUS

April 7, 2026

5  out of  5
rating by VICTORIA CHAMORRO-MATUS
"Great experience from start to finish! The staff was friendly, professional, and went above and beyond to make sure everything was perfect. The service was high-quality and efficient, and the atmosphere was welcoming. Highly recommend!"
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in San Fernando to know that you had such a wonderful experience with us here on State Farm Agent Elisa Chavez’s Team."
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Rita Jimenez

April 1, 2026

5  out of  5
rating by Rita Jimenez
"This office is reliable and staff are always helpful , thank you so much!"
We responded:
"Thank you so much for the 5-stars, Rita! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
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Jackie Oropeza

March 26, 2026

5  out of  5
rating by Jackie Oropeza
"Vine a comprar aseguranza para mi nuevo carro. Sandra fue muy amable y gentil conmigo. Todo el proceso fue muy rápido. Les recomiendo esta oficina."
We responded:
"Thank you for the amazing review, Jackie! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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Veronica Vargas

March 20, 2026

5  out of  5
rating by Veronica Vargas
"Sandra took care of me , was very self explanatory I would 100% recommend her for any services !"
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in San Fernando to know that you had such a wonderful experience with us here on State Farm Agent Elisa Chavez’s Team."
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Byron Saquic

March 11, 2026

5  out of  5
rating by Byron Saquic
"Ya tengo muchos años con state farm y recibiendo la atención de Sandra siempre con una buena actitud y amabilidad y una gran atención"
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Elisa Chavez’s Team. "
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Daniel Ruiz

March 11, 2026

5  out of  5
rating by Daniel Ruiz
"Everyone at this State Farm location (Elisa Chavez’s location in San Fernando) is always super friendly and always willing to help you get any coverage needed. There is always someone in the office ready to help you out."
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Elisa Chavez’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
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gg smg

March 10, 2026

5  out of  5
rating by gg smg
"the agents and reps are very kind and professional"
We responded:
"gg, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
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Neli Vic

March 10, 2026

5  out of  5
rating by Neli Vic
"the agents and representatives are very professional"
We responded:
"We appreciate your review, Neli. We are so happy that you had such a wonderful experience with State Farm Agent Elisa Chavez’s Team here in San Fernando ! "
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Heidi G

March 8, 2026

5  out of  5
rating by Heidi G
"Thank you to The office of Elisa Chavez-State Farm for the amazing service always! Have been a long time customer and they never fail to be polite and helpful! Thank you Erika, for always helping me out whenever I have a question!"
We responded:
"Heidi, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
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Geneva Ruano

March 3, 2026

5  out of  5
rating by Geneva Ruano
"Has helped me and my family with car insurance. Always an amazing experience. Very responsive and informative."
We responded:
"Thank you for the 5-star review, Geneva! Here on State Farm Agent Elisa Chavez’s Team, we are proud to serve our community and appreciate your recognition. "
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Adriana Martinez

February 27, 2026

5  out of  5
rating by Adriana Martinez
"I’ve been with State Farm for 10+ years and have always had a great experience. Elisa and her team are amazing! Sandra has helped me with several questions about my policies, and she has been so patient, knowledgeable, and willing to go the extra mile. Excellent customer service every time!"
We responded:
"Thanks so much for the fantastic rating, ADRIANA! We are so glad you had a positive experience with us here on State Farm Agent Elisa Chavez’s Team. If there is anything we can do for you in the future, just give us a shout! "
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Tolin1991

February 26, 2026

5  out of  5
rating by Tolin1991
"Got helped fast, not long waiting"
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Elisa Chavez’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in San Fernando ."
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George W Lopez

February 26, 2026

5  out of  5
rating by George W Lopez
"recently called 4 major insurance companies and got a quote for the exact same policy and State Farm offered the lowest cost. Their customer service has also been great when calling to make a change or asking a question. I highly recommend them."
We responded:
"George, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Elisa Chavez’s Team!"
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Christina Guerrero

February 25, 2026

5  out of  5
rating by Christina Guerrero
"I have been with State Farm Car Insurance for years now I LOVE their Service they provide me and I can count on them to respond quickly to my assistance The Representatives are very helpful and kind Sandra the main Rep has assisted me several times along with ..Jannelly …Jasmen and Heidi Anna is a great Leader for their office I THANK STATE FARM for excellent service they provide and keep the customer Happy"
We responded:
"Thank you for the fantastic review, Christina! We are always here to help with your insurance needs here in San Fernando . "
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ElVira Huerta

February 25, 2026

5  out of  5
rating by ElVira Huerta
"Excellent experience at this office. Customer service was amazing. Erica was great answering my questions. She made me feel comfortable. I did not feel rushed or obligated to make a decision on the spot. No wonder my parents have been clients for over 5 years. Erica’s approach was caring, helpful and welcoming. Thank you Erica for your help."
We responded:
"Thank you for the amazing review, ElVira! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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Marissa Bañuelos

February 18, 2026

5  out of  5
rating by Marissa Bañuelos
"Having State Farm for my auto insurance has been great! The entire team is super helpful, friendly, and easy to speak to when I have any questions or concerns. Special shout out to Heidi for helping me with my life insurance policy details! Highly recommend coming here for your auto & life insurance needs."
We responded:
"Thank you so much for the 5-stars, Marissa! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
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ADAM ARELLANO

February 18, 2026

5  out of  5
rating by ADAM ARELLANO
"Great customer service and very helpful with answering questions one may have. Would recommend"
We responded:
"We are grateful for your 5-star review, ADAM! Thanks for taking a moment to share your positive rating of State Farm Agent Elisa Chavez’s Team here in San Fernando . "
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yair navarro

February 17, 2026

5  out of  5
rating by yair navarro
"It is very easy to contact a staff member, and they are very friendly and helpful.."
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "